> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.erlcrussia.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ER:LC Discord Staff Handbook

<div id="no-header-here" />

<Frame>
  <img src="https://mintcdn.com/erlc-47f767d3/vAPLwO48tmhADIF4/assets/staff-rules/erlc-staff/general-chapter.png?fit=max&auto=format&n=vAPLwO48tmhADIF4&q=85&s=9dea2fdadb5e941559eb433b8e33759e" alt="General Chapter" width="1327" height="185" data-path="assets/staff-rules/erlc-staff/general-chapter.png" />
</Frame>

<div className="flex justify-center items-center w-full -mt-0 -mb-5">
  # A. Reference Materials and Tables
</div>

### A-1.1 — Unified Faction Balance Table

When hosting official sessions and events, management and coordinators are required to rely on the current proportions of player slot distribution across government organizations.

<Accordion title="Open interactive faction balance table.">
  | Total Online | Civilians | FSB | FSVNG | MVD | EMERCOM & EMS | TSODD & MP | OPG |
  | :-: | :-: | :-: | :-: | :-: | :-: | :-: | :-: |
  | **5** | 2 | 1 | 0 | 1 | 0 | 1 | 4 |
  | **6** | 2 | 1 | 0 | 1 | 1 | 1 | 4 |
  | **7** | 2 | 1 | 1 | 1 | 1 | 1 | 4 |
  | **8** | 3 | 1 | 1 | 1 | 1 | 1 | 4 |
  | **9** | 3 | 1 | 1 | 2 | 1 | 1 | 4 |
  | **10** | 3 | 2 | 1 | 2 | 1 | 1 | 4 |
  | **11** | 4 | 2 | 1 | 2 | 1 | 1 | 4 |
  | **12** | 4 | 2 | 1 | 2 | 2 | 1 | 4 |
  | **13** | 4 | 2 | 1 | 3 | 2 | 1 | 4 |
  | **14** | 5 | 2 | 1 | 3 | 2 | 1 | 4 |
  | **15** | 5 | 2 | 2 | 3 | 2 | 1 | 4 |
  | **16** | 5 | 2 | 2 | 3 | 2 | 2 | 4 |
  | **17** | 6 | 2 | 2 | 3 | 2 | 2 | 4 |
  | **18** | 6 | 3 | 2 | 3 | 2 | 2 | 4 |
  | **19** | 6 | 3 | 2 | 4 | 2 | 2 | 4 |
  | **20** | 7 | 3 | 2 | 4 | 2 | 2 | 5 |
  | **21** | 7 | 3 | 2 | 4 | 3 | 2 | 5 |
  | **22** | 7 | 3 | 3 | 4 | 3 | 2 | 5 |
  | **23** | 8 | 3 | 3 | 4 | 3 | 2 | 5 |
  | **24** | 8 | 3 | 3 | 5 | 3 | 2 | 5 |
  | **25** | 8 | 3 | 3 | 5 | 3 | 3 | 5 |
  | **26** | 9 | 3 | 3 | 5 | 3 | 3 | 5 |
  | **27** | 9 | 4 | 3 | 5 | 3 | 3 | 5 |
  | **28** | 9 | 4 | 3 | 5 | 4 | 3 | 5 |
  | **29** | 10 | 4 | 3 | 5 | 4 | 3 | 5 |
  | **30** | 10 | 4 | 3 | 6 | 4 | 3 | 6 |
  | **31** | 10 | 4 | 4 | 6 | 4 | 3 | 6 |
  | **32** | 11 | 4 | 4 | 6 | 4 | 3 | 6 |
  | **33** | 11 | 5 | 4 | 6 | 4 | 3 | 6 |
  | **34** | 11 | 5 | 4 | 6 | 4 | 4 | 6 |
  | **35** | 12 | 5 | 4 | 6 | 4 | 4 | 6 |
  | **36** | 12 | 5 | 4 | 6 | 5 | 4 | 6 |
  | **37** | 12 | 5 | 4 | 7 | 5 | 4 | 6 |
  | **38** | 13 | 5 | 4 | 7 | 5 | 4 | 6 |
  | **39** | 13 | 5 | 5 | 7 | 5 | 4 | 6 |
  | **40** | 13 | 6 | 5 | 7 | 5 | 4 | 7 |
  | **41** | 14 | 6 | 5 | 7 | 5 | 4 | 7 |
  | **42** | 14 | 6 | 5 | 7 | 5 | 5 | 7 |
  | **43** | 14 | 6 | 5 | 8 | 5 | 5 | 7 |
  | **44** | 15 | 6 | 5 | 8 | 5 | 5 | 7 |
  | **45** | 15 | 6 | 5 | 8 | 6 | 5 | 7 |
  | **46** | 15 | 6 | 6 | 8 | 6 | 5 | 7 |
  | **47** | 16 | 6 | 6 | 8 | 6 | 5 | 7 |
  | **48** | 16 | 7 | 6 | 8 | 6 | 5 | 7 |
  | **49** | 16 | 7 | 6 | 9 | 6 | 5 | 7 |
  | **50** | 17 | 7 | 6 | 9 | 6 | 5 | 7 |
</Accordion>

### A-1.2 — Welcome Message Templates

```text theme={null}
Hello, @Member Mention 👋!
I am [Your Nickname], [Position] [Server]. Thank you for opening a ticket.
I am currently handling your request.

If necessary, I will transfer the ticket to a higher-ranked staff member or let you know about my temporary absence.
```

***

<Frame>
  <img src="https://mintcdn.com/erlc-47f767d3/6mgJwZjg8fz_Qzik/assets/staff-rules/erlc-staff/staff-promotions.png?fit=max&auto=format&n=6mgJwZjg8fz_Qzik&q=85&s=14b7b05729206d122cb4df67447adccd" alt="Staff Promotions" width="1317" height="189" data-path="assets/staff-rules/erlc-staff/staff-promotions.png" />
</Frame>

<div className="flex justify-center items-center w-full -mt-0 -mb-5">
  # B. Promotions
</div>

### B-1.1 — General Criteria for Promotion

For successful career advancement within the staff, every member must meet the basic qualification standards. Any failure to comply with these criteria is an automatic reason for denial of promotion.

<Note>
  * **Knowledge of the regulations:** Mandatory flawless knowledge of the vast majority of the rules and internal documents of the project.
  * **Impeccable reputation:** Absence of destructive behavior, conflicts within the team, and complaints from players.
  * **Disciplinary status:** Complete absence of active reprimands in the staff member's personal file.
</Note>


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