> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.erlcrussia.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Modcalls

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# Setting Up Modcalls

## What is This?

**Modcall** is an emergency moderation dispatch system. When players encounter rule violations in-game or on Discord, they can dispatch moderators with a single command — from Discord **or directly in-game**:

* `/mod reason` — dispatch via Discord;
* `:mod reason` — dispatch in-game (via ER:LC Roblox chat).

The dispatch alert arrives on the central moderation hub server pinging active on-duty moderator roles. A moderator clicks **“Answer Call”**, and the caller receives an immediate DM confirming their call has been accepted. If no moderators are online, the bot pings a designated fallback role.

For in-game dispatches: the moderator inputs their Roblox username, and the bot **teleports them directly to the player** on the live game server.

## How to Configure

1. Open `/configure` → navigate to the **“Modcall Settings”** page.
2. Enable the module: set status menu to **“Enabled”**.
3. Select **on-duty moderator roles** (up to 25) — these receive pings for new dispatches.
4. Select a **fallback role** to ping if no moderators are on duty.
5. Select the **modcalls channel** — for call dispatches and response logs.
6. Click **“Manage Servers”** → **“Add Server”** and specify the hub server ID.

As with other cross-server modules, the target server owner confirms via a DM prompt. Up to **25 servers** can be linked.

***

## Abuse Prevention

The module includes an administration suite (`/modcall`):

* `/modcall discord` — block/unblock Discord users from sending dispatches, view blacklist;
* `/modcall roblox` — block/unblock Roblox players by username or ID;
* Global **“Call Lock”** — temporarily disable incoming modcalls network-wide.

Additionally, built-in rate limiting applies a 60-second cooldown per user.

<Callout icon="lightbulb" color="#22C55E">
  **Tip:** Assign a broadly held fallback role (e.g. night duty roster) so emergency calls are never left unanswered during off-peak hours.
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